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7 ways to fix Apple Music not downloading songs


There are a lot of complaints from Apple users that they are unable to download music. It can be frustrating when your songs and albums won't download, especially if you are a new user. If a song is marked by a cloud with a slash mark through it, it means it can't be downloaded at all. All other songs that have a cloud with an arrow are available for download. Downloading issues can be related to several factors, including lack of space, internet connectivity, or even a change in setting. Luckily, we have solutions to fix most factors. Read on to learn all the available solutions for the downloading issue.

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Solution 1: Check Network Connection

Firstly, it is important to check that your Apple device has a stable network connection. If you are using mobile data then you need to check if you have allowed your device to download music using mobile data. Follow these simple steps

1. Go to settings, and tap Cellular.
2. At the top of the page, make sure "Cellular Data" is switched on.
3. Scroll down on the Cellular Data page until you see the Music app, and make sure its toggle is switched on.

Solution 2: Free Up Storage Space

Check if you have enough storage space on your iPhone to download new songs. If you don’t have enough storage space, your device has probably let you know already with various notifications. Nevertheless, it’s always a good idea to free up some space by offloading or deleting unused apps. Go to Settings > General > iPhone Storage, where you can remove unused apps. You can also clear your music storage in another way. This method will automatically remove music that you haven't played in awhile, which will make room for new music.

1. In your Settings app, scroll down to the "Music" tab and open it.
2. Once you're in the Music tab, scroll to the bottom and tap "Optimize Storage."
3. Turn on storage optimization by toggling on the switch.

Solution 3: Enable "Show Apple Music"

If you're syncing your music library with iCloud, you can try to refresh your connection to make sure everything will download properly.

1. Go to “Settings”. Scroll down to the "Music" tab and open it.
2. Make sure that “Show Apple Music,” "Add Playlist Songs," "Sync Library," and "Cellular Data" are toggled on.
3. If all of them are already on, turn them off and wait a few moments, then turn them back on.

Solution 4: Update Apple Music App

You should check if you are using the latest version of Apple Music app. If you are using an old version, there are high chances that you will experience Apple Music won't download songs problem. Here is how to update:

Step 1. Open “App Store" and tap on "Update",
Step 2. If there is an "UPDATE" option beside Apple Music, you can tap "UPDATE" to get the newest version.

Solution 5: Re-login Apple ID

If there is a problem with playing or downloading your Apple Music files, you can sign out and re-login with your Apple ID to see if it helps.

Step 1. Go to "Settings" and tap [Your Name].
Step 2. Scroll down the screen and choose "Sign Out".
Step 3. Sign in again with your Apple ID, and then run Apple Music app to check whether you can download songs now.

Solution 6: Restart Your Device

Restarting your phone is also a simple and quick way to fix Apple Music not downloading songs. It is a straightforward way of eliminating any junk files that may be currently preventing the smooth operation of the gadget.

1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

Solution 7: Download Apple Music with Ondesoft Apple Music Converter

We have listed six practical solutions for how to fix Apple Music not downloading songs. If you still can not download Apple Music songs no matter what you do, we recommend to use Ondesoft Apple Music Converter, a safe and efficient Apple Music converter, to download and convert all Apple Music songs to MP3, AAC, M4A, WAV, FLAC, AIFF, ALAC losslessly at 10X faster speed. Once downloaded, your Apple Music songs will be stored on your local device and you can play them anytime anywhere. Refer to the following steps to fix the Apple Music downloading issue.

1. Download and Launch Apple Music Converter

Download, install and launch Ondesoft Apple Music Converter on your Mac or Windows.

Apple Music Converter

 

2. Sign in your Apple Music account

Click the Sign in button and enter your Apple ID.

Apple Music Converter

 

3. Change output format(optional)

The default output format is lossless M4A. Ondesoft Apple Music Converter also supports converting Apple Music to MP3, AAC, FLAC, WAV and AIFF. You can also customize output file name with any combination of title, artist, album, playlist index and track ID.

apple music format

 

4. Select music

Follow the on-screen instructions to choose the playlist or album you want to convert.

Apple Music Converter

Click Add songs.

Apple Music Converter

 

5. Start Conversion

By default, all songs in the playlist/album will be checked. If there are songs you don't want to convert, please uncheck the box. Then click Convert button to start downloading songs to the format you choose.

Apple Music Converter

After conversion, click below folder icon to quickly locate the downloaded songs.

Apple Music Converter


Features of Ondesoft Apple Music Converter:


Built-in Apple Music web player
Ondesoft Apple Music Converter features built-in Apple Music web player. Once logged in your Apple Music account, you can easily browse and select any songs, albums and playlists you want to download.

Customize profile settings
Apple Music to MP3 converter allows you to customize Codec, Bitrate, Sample rate and Channels of the output file. Also you may save them as custom profile for future use.

Fast Conversion Speed
The conversion speed can be as fast as 16X and you are free to set it as you desired.

Search Function
The powerful search function enables you to quickly find Apple Music tracks you need according to name, artist and album.

Customize file name format
Output file name can contain Title, Artist, Album, TrackID and DiskID and you are free to customize it as you like.

Save ID tags
ID tags such as song name, Artist name, Album, Album artist, Genre and Artwork will be saved to the output MP3 and M4A files.

Batch conversion
Batch conversion allows you to convert as many Apple Music tracks as you want at a time.

Apple Music Converter

Apple Music Converter
Download Apple Music songs, albums, playlists to MP3, M4A, AAC, FLAC, WAV and AIFF.

Apple Music Tips

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