FAQ

1. Which kind of video files can be converted by Ondesoft iTunes DRM Media Converter?

Ondesoft iTunes DRM Media Converter is able to remove DRM from all TV shows and movies in your iTunes library, purchased or rented.

2. What output formats does Ondesoft iTunes DRM Media Converter support?

Most users will choose MP4. To make it concise, we only add MP4 as output format.

3. Will the audio tracks and subtitles preserved?

Yes, when striping DRM from iTunes m4v movies and TV shows, Ondesoft iTunes DRM Media Converter for Mac will preserve all multilingual subtitles and audio tracks to the output MP4 video files. You can also customize to preserve any one.

4. What is the difference between Ondesoft iTunes Converter, Ondesoft Audible Converter and Ondesoft iTunes DRM Media Converter?

Ondesoft iTunes Converter for Mac is designed to remove DRM from iTunes music (including songs from Apple Music), audiobooks, movies and TV shows and output audio files in MP3, M4A, etc.

Ondesoft Audible Converter for Mac is able to remove DRM from iTunes and Audible audiobooks and output audio files in MP3, M4A, etc.

Ondesoft iTunes DRM Media Converter for Mac remove DRM from iTunes rented or purchased movies and TV shows and output MP4 videos.

4. How to register offline?

Copy and paste the license code you received to the code area, click and choose Activate Manually.

Click "Get info to submit" and you will get a .xml file. Send the .xml file to us and we will send you the Activation file. Click "Select Activation file" and choose the Activation file you received to finish registration.